News

25-06-2015

Talma implements Hermes - world-class computer system

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On June 22 Hermes implemented Talma, world-class system for the management of air cargo in real-time project to date is operative to all its customers.

Technological innovation is one of the pillars on which the quality of service that offers customers Talma, successfully and quickly responding to their needs based. In that sense, the implementation of Hermes is an improvement in service times through automated processes for importers, exporters and messaging and integration with airlines.

This system also integrates platforms using customers Talma: TalmaNet information system that allows the tracking of cargo and offers downloading and printing documents and operational reports; and MATEO, electronics module care operations, which are supported by the Hermes system, making them more efficient and useful to their users, mainly cargo agents, thus achieving that can save time because they do not need to approach the offices of Talma to collect documents to be available online for customer self-service.

Meanwhile, through the implementation of Hermes customers, including bulking agents, they are able to observe the progress percentage of management service that is being provided, the shift of attention on the docks for delivery and cargo reception in stores Talma, can more efficiently manage business hours to receive, among other valuable information for their operations.

Thus, Talma continues to invest in technology, establishing itself as a facilitator of foreign trade and a company committed to innovation and constant.